The AI Call Centre
The corporate focus for Artingence PLC is to revolutionise the call centre industry by helping companies to provide consistently high customer satisfaction at reduced cost with reduced management overhead.
The Artingence platform can be used to create and deploy systems that help companies improve their quality and service levels, and lower their costs by automating telephone interactions. The companies that use the Artingence platform will range from the largest corporate organisations to small businesses.
By combining artificial intelligence, voice recognition and synthesised speech with call centre scripting and database access tools Aida will present a high quality experience to the customer. The Artingence platform will be powered by recently developed technologies such as VoiceXML and VOIP along with more traditional call centre systems.
Customers can choose to buy Artingence boxes for internal deployment or they can take advantage of a hosted option. Some customers will want to use a combination of the two options using the internally deployed boxes for normal business and the hosted option to manage peak demands.
Using artificial intelligence, voice recognition and synthesis, open standards, and web technology we can help companies to provide consistently high quality calls at reduced cost with reduced management overhead.
Artingence will revolutionise the whole call
centre industry
For more information, please email us at
contact@artingence.com
